Terms of service

Introduction

Welcome to the NATURA PRIME website. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, icons, designs, and other materials, is the property of NATURA PRIME® or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

Any unauthorized use, reproduction, distribution, modification, or commercial exploitation of this content may violate copyright, trademark, and other laws.

Use of Website

You are permitted to use our website for personal, non-commercial purposes only. You may not modify, copy, distribute, reproduce, publish, license, sell, or use any content from this website for commercial purposes without obtaining prior written consent from NATURA PRIME®.

You agree not to use this website in any way that may damage, disable, overburden, or impair the website or interfere with any other user’s access or use.

Product Information

We strive to ensure that all product information on our website is accurate and up to date. However, NATURA PRIME® does not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, images, availability, or other content available on this website.

Product packaging, labels, and materials may contain additional or more detailed information than what is provided on the website. You should always read the product label, warnings, directions, and ingredients before use.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, under 18, taking medication, or have a medical condition.

Returns and Refunds

Due to the nature of our products as edible dietary supplements, NATURA PRIME® does not accept returns for opened, used, or tampered products for safety and hygiene reasons.

If your order arrives damaged, defective, incorrect, or with a broken safety seal, please contact us within 30 days of receiving your order. We will review the issue and, when appropriate, offer a replacement or refund.

To report an issue, please email us at info@naturaprime.co and include your order number along with clear photos of the damaged, defective, or incorrect product.

Shipping

We aim to process and ship orders as quickly as possible. Shipping times may vary depending on your location, carrier availability, weather conditions, holidays, and other factors beyond our control.

NATURA PRIME® is not responsible for delays or shipping issues once the order has been dispatched to the carrier. However, if you experience an issue with your shipment, please contact us and we will do our best to assist you.

Limitation of Liability

NATURA PRIME® is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or products.

To the fullest extent permitted by applicable law, NATURA PRIME®’s total liability for any claim related to your purchase shall be limited to the amount paid for the product in question.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising out of or related to the use of our website, products, or these Terms and Conditions shall be resolved in accordance with applicable laws and jurisdictional requirements in the United States.

Changes to These Terms

NATURA PRIME® may update or modify these Terms and Conditions from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this website. Your continued use of the website after any changes are posted means you accept the updated Terms and Conditions.

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@naturaprime.co